View Warranty Details for the SaltStick Dispenser and Mini Dispenser or SaltStick Caps, Caps PLUS and Fastchews.
Complete our Return Form for returns covered by our Warranty. Please submit your return below, and allow our team 1-3 business days to reply.
SaltStick Caps, Caps PLUS, Fastchews and Vitassium
SaltStick® electrolytes are produced in a quality-controlled cGMP facility. On a rare occasion, a bottle may contain damaged capsules. We apologize in advance, and would like to offer a “defective product” warranty service as described below.
WARRANTY: SaltStick Electrolytes sold on shopsaltstick.com come with a “defective product” warranty for 90-days from the date of purchase. During this 90-day period, product deemed defective will be replaced free of charge, subject to the following Warranty Exclusions.
Retailers and sellers of the SaltStick® electrolytes are not authorized to modify this warranty in any way. This warranty does not cover any of the following:
- Product purchased at a retailer other than shopsaltstick.com. Please return the product directly to the point of purchase.
- Damage or deterioration to the aesthetics or finish of the bottle or label.
- Damage or deterioration of the capsules due to poor storage or customer handling.
- Returns for ordering the wrong product or more product than needed.
- Returns for product that is not desired because of the consumer’s taste.
SaltStick Dispenser and Mini Dispenser
- Damage to a unit that result from improper installation;
- Damage or deterioration to the aesthetics or finish of the dispenser;
- The labor necessary to install, remove, or adjust the dispenser;
- Normal wear and tear of the dispenser;
- Dispensers that have been modified, neglected or poorly maintained;
- Dispensers used for commercial purposes, misused, or involved in accidents.
International Warranty Service: International users should return the defective unit to their original purchase location. Any postage, insurance or shipping cost, incurred in sending your SaltStick Dispenser® or Mini Dispenser® for service, is your responsibility. Toker Engineering LLC is not responsible for products lost or damaged in shipping.